For 21+ Only

fo99's Commitment to Responsible Gambling

fo99 believes that entertainment should always be controlled and safe — your protection is our top priority.

Why Responsible Gambling Matters

Online betting and casino gaming can be an enjoyable form of entertainment, but it does not work the same way for everyone. At fo99, we always want you to play consciously and within your own limits. The purpose of gambling should be entertainment — not a source of income. When playing starts to cause anxiety instead of enjoyment, it is time to stop.

Before you start playing on the fo99 platform, you must confirm that you are at least 21 years old. This is not just our rule — it is a necessary condition for your protection and that of your family. We strictly prohibit minors from opening accounts or participating in any games.

Remember: There is no guarantee of winning from betting or casino gaming. The risk of losing is always present — only play with money you can afford to lose without affecting your daily life.

fo99's support team is available 24/7. If you feel that gambling is getting out of your control, contact us right away: [email protected]

Our Protection Tools

fo99 offers several practical tools to help you keep your gambling in check.

Deposit Limit

Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set, it cannot be increased within that period — it can only be lowered. This is the simplest way to protect your budget.

Time-Out Feature

If you want to take a break for a few days, use the time-out feature. During this period, your account will be temporarily disabled and no bets or deposits can be made. Your account will reactivate automatically once the break period ends.

Self-Exclusion

If you need a long-term break, choose self-exclusion. This is a significant step — once this option is activated, your account cannot be reopened before the set period ends. It can be set up through fo99 support.

Game History Review

By logging in to your account, you can view a complete history of your bets and transactions at any time. Regularly reviewing your own playing patterns is a healthy habit.

Account Verification & Security

fo99 ensures that every account holder is a genuine adult. We protect your information and funds with SSL encryption and fair play standards.

24/7 Support

For any issue, contact us via fo99's live chat or email. Our support team is available around the clock in both Bengali and English.

21+

Age Limit & Minor Protection

You must be at least 21 years old to open an account and participate in any game at fo99. This is a mandatory condition with no exceptions.

If a minor in your household uses your device, make sure your fo99 account is locked with a secure password. Always log out after playing.

We take the necessary steps to verify age, and any suspicious account that is identified will be investigated and appropriate action will be taken. We recommend using parental control software on your device to keep your children safe from online gaming.

Recognising the Signs of Problem Gambling

It can sometimes be hard to tell when gambling is shifting from entertainment to a problem. Watch out for the signs below — they can appear in yourself or in someone close to you:

  • A tendency to place larger bets to try to recover lost money.
  • Lying to family or friends or hiding money to fund gambling.
  • Betting with money meant for daily expenses or bills.
  • Repeatedly trying to stop gambling but failing each time.
  • Gambling causing problems at work, in studies, or in relationships.
  • Becoming very irritable, restless, or anxious after a loss.
  • Spending increasingly long periods gaming each day without noticing.

If one or more of these signs feel familiar, please contact fo99 support or let someone you trust know. Taking a break by activating time-out or self-exclusion is the best course of action.

How to Gamble Responsibly

Follow these steps for an enjoyable experience at fo99:

1

Set Your Budget in Advance

Decide the maximum amount you can spend before you start playing. Use fo99's deposit limit feature to set that boundary in place. Whether you deposit via bKash, Nagad, Rocket, or Upay, the minimum deposit is ৳200 — but only deposit what you can afford.

2

Limit Your Time

Decide how long you will play before each session and stop when the time is up. Never place bets when you are tired or emotionally distressed.

3

Accept Losses as Normal

Every bet carries the chance of a loss. Placing bigger bets to recover lost money only makes things worse. Take a break after a loss.

4

Play for Entertainment Only

The main purpose of playing is entertainment. Never treat fo99's games as a source of income. Winning is enjoyable, but it is not guaranteed.

5

Seek Help When Needed

If you feel gambling is getting out of control, activate self-exclusion yourself or contact fo99 support at [email protected] — we are always ready to help.

Self-Exclusion & Time-Out: How They Work

fo99 understands that sometimes you need a little distance. That is why we offer two separate break options:

Time-Out is a short-term break, typically lasting a few days to a few weeks. During this time, you cannot log in, deposit, or place bets. Once the period ends, the account becomes usable again as normal.

Self-Exclusion is a long-term solution. Once activated, the account cannot be reactivated before the set period ends, even if you contact support. This is the strictest measure available to keep yourself protected.

To activate time-out or self-exclusion, use fo99 live chat or email [email protected]. Our team is available 24/7 and will assist you with complete confidentiality.

Remember — asking for help is not a sign of weakness; it is an act of courage. fo99 is always here for you.

Frequently Asked Questions

Answers to common questions about responsible gambling.

Log in to your account, go to Account Settings, and set a daily, weekly, or monthly limit from the Deposit Limit section. If you run into any issues, contact fo99 support at [email protected] or via live chat.

Yes. When you activate self-exclusion, fo99 support will guide you through the process of withdrawing any remaining balance in your account. The minimum withdrawal is ৳800 and the process is usually completed within 5–30 minutes.

No. The minimum age to open an account and participate in any game at fo99 is 21 years. Violating this condition may result in account closure and forfeiture of the balance.

Time-out is a short-term break lasting a few days to a few weeks, which ends automatically when the period expires. Self-exclusion is long-term and stricter — it cannot be cancelled before the set period ends, even if you contact support.

Start by talking to them openly and listening with empathy rather than judgement. If you contact fo99 support at [email protected], we can help take appropriate action regarding their account. We also recommend seeking the help of a mental health professional for expert guidance.

Yes. The fo99 support team provides 24/7 service in both Bengali and English. Just write to us in Bengali via live chat or at [email protected] and you will receive assistance.

Play Responsibly, Enjoy the Experience

Enjoy cricket betting, slots, and live casino on fo99's safe platform — completely securely.

Further Reading

Explore more pages on fo99.