fo99's Privacy Policy

We collect the following types of information during registration and use of services at fo99. Each piece of information is collected for a specific purpose and is never used beyond that purpose.

1.1 Personal Identification Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (where verification is required)
• Permanent and current address

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay number (for processing transactions)
• Deposit and withdrawal history
• Wallet balance information

1.3 Technical Information

• IP address and browser type
• Device identity and operating system
• Cookie and session data
• Time spent on the site and list of pages visited

1.4 Gaming Behaviour Information

• Betting history and game participation data
• Bonus claim and usage records
• Self-set limits related to responsible gaming

fo99 uses your information only for necessary purposes. Each purpose is clearly stated below:

fo99 has implemented the highest technical measures to protect your information. Our platform uses SSL (Secure Sockets Layer) encryption, which keeps all your information secure during transmission.

3.1 Encryption and Technical Protection

All your sensitive information is stored using industry-standard encryption methods. Our database undergoes regular security testing and multiple layers of protection are in place to prevent unauthorised access.

3.2 Data Retention Period

Your information will be retained for as long as your account is active or as required to meet legal or regulatory obligations. If you request account closure, we will delete your information within a reasonable time, though financial records may be retained for a specified period as required by applicable law.

3.3 Staff Access Controls

Only a limited number of authorised fo99 staff can access your information, and only when required for their work. A log of every access is maintained and regular audits are conducted.

The fo99 website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

4.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site — such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Help review site usage to improve services.

4.2 Cookie Controls

You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may limit some functionality of the site.

fo99 never sells your personal information. However, information may be shared with specific third parties in the following limited circumstances:

• Payment Processors: Relevant information is shared to complete transactions via bKash, Nagad, Rocket, and Upay.
• Game Providers: Limited information is shared where applicable for the operation of game software.
• Legal Obligations: Information may be provided in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Where cooperation with a regulatory body is required to prevent fraud or money laundering.

Before sharing your information with any third party outside the above list, we will obtain your explicit consent.

As a user of the fo99 platform, you retain the following rights. Contact our support team to exercise any of these rights.

To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat.

fo99 is an adults-only platform and is intended solely for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified during the registration process. If it becomes known that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed.

If you suspect that a minor is using fo99, please notify us at [email protected].

fo99 reserves the right to amend this privacy policy as needed. If any significant changes are made, we will send a notification to your registered email address.

Continuing to use fo99 after any changes will be considered as your agreement to the updated policy. It is therefore advisable to visit this page regularly and read the latest version of the policy.

If you have any questions, feedback, or complaints about this privacy policy, you can reach us in the following ways:

After receiving your privacy-related request, we will review it properly and take the necessary steps. Your trust in fo99 is very important to us and we are always committed to protecting your information.